FAQs

Where can I purchase egift cards?
eGift cards can be purchased on Chantecaille.com

How will my egift card be delivered?
eGift cards are delivered via-email and reach their sender within 5 hours
if there are no issues with the order. The sender's name, email
and personal message are included for the recipient.

How much does delivery cost?
There is no charge for email delivery. For shipments that contain eGift
Cards and other items, shipping and handling charges will be based
upon the amount of the merchandise purchased. eGift Card amounts
are not included in the calculation of shipping and handling charges.

Can I change the value of an egift card after I’ve paid for it?
Not at this time.

How do I cancel the purchase of an egift card after I’ve paid for it?
You may not return or cancel your eGift Card after it is received.
Purchasers who wish to cancel an order for an eGift Card may do so
prior to the delivery date selected during the order process by
contacting Customer Support.

When does the gift card expire?
There is no expiration date on your eGift Card.

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