Privacy Policy

Your personal information and the protection of your privacy are crucial elements to Chantecaille. Privacy protection is, and always will be, critical to our business. We maintain strict customer confidentiality.

Chantecaille does collect information voluntarily provided to us on our website, via any and all contact, registration, shipping and order forms. We utilize this information to keep you informed of new products and industry advances. Our purposes for collection of your personal information may include (but is not limited to) billing, customer service issues, network management, customer surveys, special offers and new product updates.

When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). This is statistical information used to monitor the usage of our website and for advertising purposes. This information does not include personal information.

As you browse Chantecaille.com, advertising cookies will be placed on your computer so that we can understand what you are interested in.  Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with Chantecaille.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners' targeted advertising.

Chantecaille does not share, or sell this data with any other companies (other than our shipping partners for use to deliver your products) without the informed consent of the consumer (except as required by law).

It is our belief that parents have the right to protect the privacy and security of their children and as such, Chantecaille does not target children for collection of personal information.

We implement a secure processing server on our site when collecting information to ensure a high level of security for your personal information entered such as bank details and credit card information.  As technologies continue to change, Chantecaille makes every effort to keep your personal information private. Chantecaille reserves the right to change the technology by which we gather data. Should you wish to be removed from our mailing list, please email a request to info@chantecaille.com with "remove" in the subject field.

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